Enrolment and Registration

Registration Process

All bookings must be made in advance via our website, or by contacting us directly.

Payment is due at the time of booking online, and can be made securely via credit or debit cards.

Cancellations and Refunds

Need to cancel? No worries! Please see the cancellation and refund policy below:

You can also contact us directly regarding any changes, cancellations, or refunds.

Junior Joga and Prodigy Players (8-Week Programs)

• Full refund if you cancel up to 7 days before the term starts

• Partial refund if you cancel 1-6 days before the term starts ($50 deposit retained)

• Partial refund if you cancel after week 1 ($30 deposit retained)

• No refunds are offered for cancellations after the term starts (Week 1).

• No refunds are offered if your child has missed a class without contacting or informing us.

• Alternatively, if your child is unable to commit to the current term, but doesn’t want to cancel their enrolment, their place can be held for the following term at no additional cost. Please note, that a refund will not be provided if you chose to cancel your child’s enrolment the following term.
  

Small Group (1-3 Children) or Personal Development (1:1 Sessions)

• Please contact us directly at least 24 hours in advance for any changes or cancellations. Your child’s session can then be rescheduled or refunded.

Cancellations or Rescheduling by Management

• Sometimes, we might need to cancel or move sessions in case of an emergency or due to unforeseen circumstances. If that happens, we’ll be in touch ASAP to organise alternative arrangements, or offer a refund.

• In extreme heat, outdoor sessions will be moved inside to an airconditioned facility (where applicable). Alternatively, the session may be postponed and rescheduled.

Health, safety, and public liability

Health and Safety

• Health and safety are our number one priority.

• If your child has any health or medical conditions, please let us know as soon as possible.

• First aid kits will be available. Staff are also trained in basic first aid and CPR.

• Sunscreen and hand sanitiser will be provided, however, if your child has any allergies or sensitivities, please bring along your own products to avoid irritation or allergic reactions.

• Any shared equipment and/or attire will be regularly washed and/or sanitised.

• We will always take precautions to ensure a safe environment at all times. However, if an accident or injury occurs where a parent or guardian is not present, we will contact the parent or guardian that has been listed on the registration form.  Please ensure that your contact details are up to date.

• In extreme heat, outdoor sessions will be moved inside to an airconditioned facility (where applicable). Alternatively, the session may be postponed and rescheduled.

Public Liability

• Trivela Sports holds public liability insurance which covers any injuries or accidents that may happen during any of our sessions.

• Any incidents that may give rise to a claim, must be reported to Trivela Sports immediately. We will provide parents or guardians with assistance with the claims process.

privacy policy, photography, and media

Privacy Policy

• We won’t share your personal information with anyone else, except if the law requires it.

• If you need to change or update your information at any point in time, please contact us directly.

Photography and Media

• We might take photos or videos during sessions to share on our website and social media for promotional purposes.

• If you don’t feel comfortable with this, please let us know before the program starts.

• We want to ensure everyone feels comfortable and looks great with any photos or videos that we share.

changes and contact information

Changes to Terms and Conditions

• We might make changes to these terms now and then. If we do, we’ll always let you know.